(left
to right): William D. Frye,
Ph.D., CHE, Niagara University;
Cyd Bougae, Sr. Vice President,
CMAA; Paul Wiener, Northern Arizona
University; James B. Singerling,
CCM, CEC, President; Kathleen
M. O'Brien, EdM, CHE, Buffalo
State College; Joe Perdue, CCM,
CHE, The Club Foundation Governor;
Lianne Briggs, Ferris State University;
and Seth Gregg, Sr. Vice President/CDO)
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The Club Foundation
enjoyed the privilege of hosting its
2005 Faculty Internship recipients
during the annual CMAA Legislative/Leadership
Conference, held September 10 - 12, 2005. Ms
Lianne Briggs, Ferris State University,
Ms. Kathleen M. O'Brien, EdM, CHE, Buffalo
State College, Mr. William D. Frye, Ph.D.,
CHE, Niagara University, and Mr. Paul
Wiener, Northern Arizona University attended
this special three-day event. Each
intern had the unique opportunity to
join scheduled sessions and to interact
with chapter leaders. Mr. Frye
observed, “The Club Foundation
faculty internship experience is an invaluable
opportunity to learn more about CMAA
and the profession of club management.
I encourage each hospitality school to
have at least one faculty member apply
for the internship so they can serve
as the point person in their respective
schools on club management issues and
education.”
As interns, faculty
members are provided with a comprehensive
view of the private club industry by
means of a three-day orientation, followed
by extensive hands-on experience in
private clubs. This
experience is extremely valuable because
it provides an in-depth understanding
of the club environment . Thus,
each intern is able to greatly enhance
the club management aspect of the existing
hospitality curriculum. Mr. Wiener
remarked, “To me, the whole experience
was another demonstration of the way
CMAA operates: thorough, complete and
a devotion to excellence. CMAA
provided a complete view of the organization’s
operations and committed substantial
time and resources to making the presentation
thorough. Most organizations would
do a ‘once over lightly’,
but that is not the way CMAA does things. That
is in line with the rigor and quality
of the CCM process and the BMI program.”
Friday morning
the interns gathered at CMAA National
Headquarters for a welcome breakfast
and time to mingle with each other. The rest of the day was
devoted to detailed presentations given
by all CMAA sections; the interns were
inundated with comprehensive information
pertaining to each department’s
role within CMAA. As an added bonus,
interns received a notebook with brochures
and handouts from the various departments
and were supplied with more than 20 books
for use in conjunction with the existing
hospitality curricula at their respective
institutions. “I found the
Faculty Internship to be extremely useful. Now
I have a better understanding of what
each department at CMAA headquarters
does and can better direct my requests
for assistance,” noted Ms.
Briggs.
The day ended
with a tour and dinner hosted by Ms.
Sandy Howland and Mr. Thomas Rodebaugh
at the Metropolitan Club – Washington. The
tour was absolutely fabulous and the
staff was extremely generous with their
time and knowledge. Ms. Howland
and Mr. Rodebaugh graciously served as “docents” and
escorted the interns throughout the club
offices, the wine cellar, the kitchen,
dining rooms, library, and recreation
rooms. The evening concluded with
a wonderful four-star dinner. The
Metropolitan Club staff was extremely
professional, amenable, and accommodating
of the faculty. The evening
provided the interns with a wealth of
information and they were very excited
at the prospect of sharing this information
with their students.
The group of faculty
interns then spent Saturday morning
at the Chevy Chase Club with Mr. Luke
O’Boyle, CCM, General
Manager. Mr. O’Boyle was
extremely generous with his time and
escorted the interns through the business
offices, kitchens, dining rooms, and
recreational building. Needless
to say, the tour provided the interns
with an excellent “behind the scenes” view
of a country club. Ms. O’Brien
stated, “The tours of the Metropolitan
Club in D.C. and the Chevy Chase Club
in Maryland were outstanding. Club
Managers Thomas E. Rodebaugh, CCM and
Luke A. O’Boyle, CCM shared their
unique professional experiences with
the faculty interns. They ranged
from the challenges of construction projects
to sustaining quality service that members
want. These experiences can be
translated into valuable lessons for
effective teaching in the classroom.”
The remainder
of the interns’ time
was consumed with attending various education
sessions and socializing with other CMAA
members and national staff. Needless
to say, the interns were greatly impressed
with the knowledge they gained and excited
about the prospect of implementing this
valuable information into their class
lectures. Mr. Frye said, “As
evidenced by my faculty internship experience,
the professionals of CMAA and The Club
Foundation stand ready to assist hospitality
educators to grow the emerging field
of private club management as a recognized
and accepted alternative for students
to more traditional hotel and commercial
restaurant management opportunities.” |